What happens if my account is deactivated?

If Okly deactivates your account, you will receive written notice including the reasons for deactivation. Except where immediate action is required for safety, security, fraud, or illegality, Okly will give you a reasonable opportunity to respond before a final decision is made and will consider your response before confirming or reversing the deactivation.

This process is conducted in accordance with the Digital Labour Platform Deactivation Code under the Fair Work Act 2009.

If you believe your deactivation is unfair, you may be entitled to apply to the Fair Work Commission (FWC) for review. Applications must generally be made within 21 days of the deactivation taking effect. The FWC may order reactivation, compensation, or other remedies if they find the deactivation was harsh, unjust, or unreasonable.