Okly charges a Service Fee on the base fare for each trip. The current Service Fee rate is disclosed in the app and may vary based on your city, vehicle type, and service time. Okly may change the Service Fee rate from time to time by providing notice in the app.
The Service Fee is calculated as a percentage of your base fare (your hourly rate x trip duration) and is paid by the customer as part of their total trip cost — it is not deducted from your earnings.
When customers book a ride, they see the total price including your fare, Service Fee, tolls, and any other charges. Your trip details show this as “Service Fee” in the breakdown.